Best Family Doctor In Surrey

Best Family Doctor In Surrey – The 2019 General Patient Survey examined this trend in areas such as perceptions of reception staff and trust in doctors.

Leah Lowther (right) is practice manager at New Ottershaw Surgery with receptionists Jackie Hanger (left) and Julia McCaffrey (centre) (Photo: Graham Larter)

Best Family Doctor In Surrey

A new surgery in Ottershaw has beaten 115 other GP practices across Surrey to win the top spot as patients’ choice for the second year running.

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Elizabeth House Medical Practice in Warlingham took second place, and Virginia Water Medical Practice took third place.

The rating is based on patient responses to seven key points, including how easy it is to get an appointment, how convenient the schedule is, whether the doctor trusts the doctor, listens to him, and treats the doctor with care and with involvement. . , how helpful the receptionists are, and how patients rate their overall experience.

You can find out how your local practice has performed by entering its name or zip code in our interactive widget, which covers all practices nationwide.

Interactions with less than 50 responses were excluded because the sample was too small to draw reliable conclusions.

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New Ottershaw Surgery also topped the 2018 survey. This year, more than 99% of respondents said they were treated with care and concern by their doctor, and the same proportion felt their doctor listen to them well.

Dr Andrew Harris is the Medical Director of New Ottershaw Surgery. Practice manager Leah Lowther said: “Great news. We’re continuing to do what we do and listen to our patients. It’s great to hear we’re still in the lead.

“In general, the patient’s opinion is that they enjoy the small rural style. We have long-term doctors with us so that we can provide a personal service.”

Elizabeth House Medical Practice came in second place, with over 98% of patients feeling that they are treated with care and concern by their doctors.

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Elizabeth House GP partner Dr Howard Cohen said: “We’re happy. I think we’re a medium-sized practice with a lot of doctors and nurses.

“We decided to invest in the team and have enough people to meet the mix of skills and needs.

“It’s rare to see someone we don’t know. That’s all, it’s really satisfying. As doctors, we’re in a unique position to work with people over the long term of their lives and study patient histories.

“A good doctor will treat his patients with respect, take an interest in what he sees and make an effort to meet their needs.” It is to build respect for patients.

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Virginia Water Medical Practice took third place. Practice manager Cathy Gale said: “This is great news. I have two doctors here and they know how to carry on. We have a very close relationship between doctors and patients.

“We only have 5,000 patients. We had a limited number for a few years, but then the [Staines and Thameside Medical Centre] operation in Staines closed [Saturday 31 August], so we had to cancel it. “Virginia water is also growing to happen, and we have to make sure that.”

The New Ottershaw Surgery has been named Surrey’s patient’s first choice for the second year in a row (Image: Grahame Larter)

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New Ottershaw Surgery is the best GP practice in Surrey and one of the best in England, according to the results of the latest GP patient survey.

The 2018 findings are published by NHS England. This survey is a large survey and more than a million people participate in it every year.

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It affects everything from patients’ trust in the doctor to the reception staff’s attitude and appointment times.

The data group gathered statistics on seven key areas: how easy it is to make an appointment, how convenient the schedule is, whether people trust their doctor, whether they listen, how receptive people are visitors deal with common problems and how patients rate them. general experience

It turns out that New Ottershaw Surgery is the best surgery in Surrey and one of the top 50 in England.

About 96% of patients said that they were treated with care and concern, and 99% said that they were properly listened to by their doctors.

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Five other Surrey surgeries to make the top spots are Leith Hill Practice in Dorking, Smallfield Surgery near Crawley, Riverbank Surgery in Dorking and Elizabeth House Medical Practice in Warlingham.

To rank more than 7,000 operations nationwide, the Reach Data Unit analyzed the results of rigorous surveys in each of seven key areas.

Each operator was assigned a grade based on their performance in each area. These group scores were added to provide an overall score.

Transactions with less than 50 responses were excluded because the sample was too small to draw reliable conclusions.

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Eileen Clarke, Assistant Director of Quality and Nursing at Guildford and Waverley, North West Surrey and Surrey Down NHS Clinical Commissioning Groups (CCG), said: “Every year patients from all over the country are invited to take part NHS England’s national survey of GPs What they think about their surgery, care, how easy it is to make an appointment, how helpful the staff are, how involved patients are in their care and treatment and their experience in general.

“General practices play an important role in providing care and advice to local people, so it’s great to see that according to the survey results, eight out of 10 surgeries in Surrey are in Guildford and Waverley, North West Surrey and of Surrey Downs. some of the best operations in the country. there are more.”

The new Ottershaw Surgery is the best surgery in Surrey, according to the latest GP patient survey findings (Image: iStockphoto)

Ms Clarke added: “We work with local GP practices in all three CCGs to provide patients with a comprehensive community service.

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“We are also working with them to extend their practice opening hours to make it even easier for people to get the advice they need, so there are many more improvements planned for the coming months coming that will help patients a lot.”

Dr Howard Cohen, GP and group GP at Elizabeth House in Warlingham, on behalf of the practice at East Surrey CCG, said: “It’s fantastic news that two of our surgeries have been ranked in the top 10 for outcomes. of patient research. Surrey. .”

“It is a two-way honor for our patients to be satisfied with the care they receive and for our hard-working staff to be recognized for their valuable contributions to primary care,” added Dr. Cohen.

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Angela Burke said she “felt bad” for those involved, but later found out it was her 14-year-old daughter who had been hit.

Surrey Police say the thief forced staff to put £240 into a bag called Next.

QUEEN’S COIN The Queen’s coffin may pass through Surrey on its way to Windsor for Her Majesty’s final journey. Most services have been moved to the day of the state funeral, September 19.

The community itself cannot go to the funeral, but the capital is very busy

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